Shipping Policy

We’re excited to help you equip your kitchen with innovative and essential gadgets. To ensure you have a seamless shopping experience, we’ve outlined our Shipping Policy below. This policy provides details about how we process, ship, and deliver your orders.

1. Fast & Reliable Shipping

We understand the anticipation of receiving your new kitchen gadgets, so we work diligently to process and ship orders as quickly as possible. Typically, orders are processed within 7 to 10 business days after confirmation.

Once your order ships, you’ll receive an email with tracking details so you can monitor its journey straight to your doorstep.

2. Shipping Options to Suit Your Needs

We offer flexible shipping options to cater to your timeline and budget. The shipping cost is calculated based on the weight, dimensions, and destination of your package. Here are the available options:

  • Standard Shipping:
    Our most affordable option delivers your order within 20-25 business days. Free for orders over $99.
  • Expedited Shipping:
    Need it faster? Choose expedited shipping to receive your order in 10-12 business days. Rates will be displayed at checkout.
  • Flat-Rate Shipping:
    For orders under $99 within the United States, we offer flat-rate shipping for just $5.00.

3. Free Shipping Perks

Enjoy free standard shipping on all orders over $99! We also run exciting free shipping promotions throughout the year. Be sure to check our website or subscribe to our newsletter for the latest deals.

4. Estimated Delivery Times

Delivery times are based on business days and begin once your order has shipped. While we strive to meet these estimates, actual delivery times may vary due to factors such as your location, carrier delays, or unforeseen circumstances.

5. International Shipping

Currently, we focus on serving customers within the United States. However, as we continue to grow, we are exploring opportunities to expand our services internationally. If this becomes available, we’ll update this policy with the relevant details.

6. Tracking Your Order

After your order ships, you’ll receive a confirmation email with a tracking number. Use this number to follow the progress of your shipment on the carrier’s website. Should you have any questions or need assistance, our customer service team is here to help.

7. Order Changes & Cancellations

We understand that plans can change! If you need to modify or cancel your order, please contact us at support@kitchensmartgadgets.com as soon as possible. We’ll do our best to accommodate your request, provided the order has not already been shipped.

8. Lost or Damaged Packages

Your satisfaction is our priority. If your package is lost or arrives damaged, please contact us immediately at support@kitchensmartgadgets.com. Our team will work with the carrier to investigate and resolve the issue quickly.

For damaged packages, we may request photos to help us assess the situation and determine the best course of action.

9. Special Considerations

  • Peak Seasons: During holiday periods or promotional sales, order processing and shipping times may be slightly delayed due to high demand.
  • PO Boxes: Some shipping methods may not support delivery to PO Box addresses. Please ensure you provide a valid street address where applicable.
  • Restricted Items: Certain products may be subject to shipping restrictions based on state or federal regulations. If your order contains restricted items, we’ll notify you promptly.

10. Contact Us

Have questions about your order or shipping? We’re here to assist you!

  • Email: support@kitchensmartgadgets.com
  • Phone: ‪ +1 678-269-0522
  • Hours: 24/7 Customer Support